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Available Monday – Friday, 9.00am – 5.00pm (GMT)

We will aim to respond to your query within a few minutes.

Please email [email protected] outside of these hours.

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For all order and style enquiries, please contact us via email at:

[email protected]

Please write your order number in the subject line.

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+44 20 3695 0476

Our Customer Care team operate Monday - Friday between 9.00am and 5.00pm in the UK. (GMT)

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Please send us a message at: m.me/needleandthreaddesign

For all Press and Marketing enquiries, please contact our Press Office directly on: 

[email protected]

For all Affiliate Marketing enquiries, please contact: 

[email protected]

For general enquiries, please complete the online form provided. We will respond to your enquiry as soon as possible.